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The MetrôRio has a world of services and facilities

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  • Bike Rack
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Customer Support

RELATIONSHIP CENTER - 0800 595 1111

MetrôRio offers different alternatives for customers to contact the company.

In case you have doubts, complaints, lost objects and documents or suggestions, contact us at “Contact Us”, available in our website, by phone or by filling a suggestion form available in all our stations, at post offices or at our Customers Support Service (Carioca station).

Send us a message

- Response time: 5 working days.
- Blanks marked with a * must be filled out
- At least one of the blanks marked with ** must be filled out

CLARIFY YOUR QUESTIONS

Opening hours
Monday to Saturday, from 5 AM to midnight and Sundays and holidays from 7 AM to 11 PM.

Keep an eye on our job openings

Find out who is entitled to gratuity

Learn about our rates and cards

Plan your trip

MetrôRio Bus Service route

Integration lines Express Integrantion
Expresso Jacarepaguá